Milestones achieved on the e-Government programme

E-Learning programme: The e-learning program is riding on the back of the Presidential Schools Computerization Programme which was initiated by His Excellency the President Cde R.G. Mugabe about a decade ago. More than 10 000 computers have been issued to date to over 1 000 schools in both rural and urban areas under the Presidential Schools Computerization Programme.  Pilot projects were at Chogugudza Primary School in Domboshawa and Landa John Nkomo High School in Tsholostho. The e-Learning programme is being upscaled to incorporate Higher and Tertiary Education institutions i.e. Colleges, Polytechnics and Universities.




Online Passport application and processing: As part of the e-Government programme, Government has taken a great stride to automate and highly mechanise the back-end processes in order to increase the volume of production of passports. This has greatly improved efficiency in the processing of passports and is a step in the right direction in terms of introduction of the e-passport.


High Performance Computing (HPC) system:  The High Performance Computing Centre was launched at the University of Zimbabwe in February 2015.  The centre facilitates advanced research and high speed calculations.  It is currently being used for meteorological research and other advanced research in climatology; DNA Tests and Forensic Audits among others.


Zimbabwe Revenue Authority:  e-Taxation: Government has also identified          e-taxation as one of the flagship projects for implementation.  Under the e-taxation project, all domestic taxes, customs and exercise will be covered.  Zimra will be shortly launching an e-service platform that will enable the public to carry out self service in terms of payment and filling tax returns as well as viewing their tax status online. 


Chitungwiza Hospital e-Health Project: The e-Hospital Management and Administration solution assists in the overall management of the hospital.  This includes the efficient management of patient admission, pharmaceutical and dispensing, hospital finances and budgeting, procurement and stores, human resources, ambulance services as well as the hospital’s customer relations. The project is already operational.


Liqour License Online Applications: For the past years the application and renewal of liquor licences were centralized in Harare.  This was characterized by delays, inconviniences and high costs to business people, especially those operating from remote areas. With the introduction of the e-Government programme, liquor licences will be processed online anywhere and anytime.


Online Deeds and Company registry: Investors and property owners have been facing challenges in registering companies and property. All these processes are going to be processed online.


Public Service Commission:  Online Human Resources Management Information System including e-Recruitment;


This system allows public servants to conduct administrative and management functions online.  Human resources management systems that include job applications, leave applications, assignments of tasks will all be done on line. 


The other e-Government Flagship projects are highlighted below:

  • Land Information Management System, including Online Application for Land;
  • Mines and Mining Development:  Online Prospecting Licence Application and Processing;
  • Immigration:  e-Visa Application, Processing and Travellers Clearance;


  • Economic Planning and Investment Promotion:  Online Investment Project Application and Processing;


Government anticipates launch all these projects during the course of 2016.



Investing in ICTs is the only way and guarantee that public services are brought to the door steps of the citizens.










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